LiveMetallica Customer Service
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Solutions to Common Problems
Help! The Download Manager won't work for me!
How do I download the files I purchased?
What do I do if I couldn't download my show within 48 hours?
Why am I having problems registering as a new user?
How do I burn FLAC files to CD?
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What is LiveMetallica.com?
How much does it cost?
What do I get?
What's the difference between MP3, FLAC and ALAC (Apple Lossless) formats?
Why are FLAC and ALAC more expensive than MP3?
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What are the recommended specs for enjoying Live Metallica Downloads?
Can I copy shows onto my portable player?
Is there a cumulative list of all the shows that I've purchased?
How do I burn my Live Metallica Downloads to CD?
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
Why can't I login?
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Links and Software
Java (for Download Manager)
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